Terms of service

Who we are

Eyada is a product of Synergia Solutions Holding Ltd. (“we”), a Canadian company at 502 Smith Avenue, Suite 104, Coquitlam, British Columbia V3J 0H9, Canada.

These terms

These terms apply when your clinic group uses Eyada. By using it, you agree to them on behalf of your clinic group.

Your clinic group's account

An administrator manages your clinic group: who has access, what each person can do, and the group's settings. You're responsible for the people you give access to and for keeping sign-in details safe.

Patient information

Your clinic group is responsible for the patient information it enters, and for having the right to record it. We store and process it only to provide Eyada to you, as described in the privacy policy.

Using Eyada fairly

Don't use Eyada for anything unlawful, don't try to reach another clinic group's information, and don't interfere with the service or other people using it.

Early access

Eyada is in early access and free of charge. Features may change while we build it. We'll tell you before we remove anything you rely on, and before any pricing applies.

Your data and leaving

Your information stays yours. Administrators can export it at any time. If you close your clinic group, its information is deleted, and it leaves our backups within 30 days.

Suspension

We may suspend access if these terms are broken or to protect patients, other clinics or the service. Where we can, we'll tell you first and explain why.

Changes to these terms

If we change these terms in a way that matters, we'll let administrators know before the change takes effect.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Your clinic group remains responsible for following the health-record and privacy laws where its clinics are.

Questions about this page? Write to [email protected].